Retailing

Contract Management
October 1, 2017
CVs and Interviews
October 4, 2017

Close-up of woman’s hand holding plastic card while going shopping in the mall

Title

Retailing

Aims

To introduce you the meaning of retailing in banking.

To explain the retailing function in banking.

To explain the importance of good customer services .

Description

The course will cover the following areas:

Loans, visa, types of accounts, cheques, customer services and after sales services, sales, teller, back area

The course will link each of the above area to practice in banking using live case studies simulations and also opportunities to visit banks to apply theory to practice

Tutor

Date and Time

Nov 2017

No of hours

8 Hours

Certificate

All delegate will be issued a certificate of attendance from :

Centre for African Business Education (CABE- UK)

The Arabic British Academy for Training and Human Resources Development (ABAHRD) and

The Egyptian British Education Association UK (EBEA)

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