Contract ManagementOctober 1, 2017
CVs and InterviewsOctober 4, 2017
To introduce you the meaning of retailing in banking.
To explain the retailing function in banking.
To explain the importance of good customer services .
The course will cover the following areas:
Loans, visa, types of accounts, cheques, customer services and after sales services, sales, teller, back area
The course will link each of the above area to practice in banking using live case studies simulations and also opportunities to visit banks to apply theory to practice
Date and Time
No of hours
All delegate will be issued a certificate of attendance from :
Centre for African Business Education (CABE- UK)
The Arabic British Academy for Training and Human Resources Development (ABAHRD) and
The Egyptian British Education Association UK (EBEA)